Momentum Health National Spine & Wellness is hiring for a Full-Time Medical Office Administrator job (covering a leave) in Calgary, AB, and we’re looking for someone who genuinely enjoys taking care of people from the moment they walk through the door. Our clinic brings physiotherapy, chiropractic, massage therapy and kinesiology together under one roof, with dedicated exam rooms and a full gym and rehab area. As the person at the front desk, you’ll be the thread that connects patients to the right provider, the right paperwork, and the right next appointment.

A Culture Built on Five Core Values

Momentum Health runs on five core values: simplicity, independence, compassion, communication, and fun. In practice, that means streamlined intake processes so the clinical team can stay focused on patient care, an open-door culture where ideas for improvement are genuinely welcomed, and a team that shows up for each other with staff events and community volunteering alongside the clinical work. As part of a large, multidisciplinary clinic with a strong referral base across the Calgary area, you’ll see firsthand how physiotherapy, chiropractic, massage therapy, kinesiology, athletic therapy, physiatry, and sport medicine work together toward the same patient outcomes.

Company Description

Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplinary care.

Our multidisciplinary clinic, located in SW Calgary in the Sunalta area, has multiple private rooms, a gym area, and an open rehab space. The clinic offers collaborative care within a team of Chiropractors, Physiotherapists, and Massage Therapists.
Our ideal candidate embodies our clinic values of being compassionate, hardworking, knowledgeable, and transparent and align with our principles of collaborative care and continued growth and improvement. We are looking for individuals who have an intrinsic interest in optimal health and wellness and possess excellent communication and customer service skills, efficient time-management skills, strong attention to detail, proficiency in Microsoft Office and the ability to multi-task and work independently while performing expected tasks without supervision.

Exceptional patient service, collaborative care and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine. We are presently seeking a Full-Time enthusiastic Medical Office Administrator to join our dynamic team and cover a leave.

What We Provide

• Mentorship opportunities
• Two annual organizational events and many individual clinic events
• Medical benefits after 90 days of employment

What We Are Looking For

• Positive energy and passionate about working with others
• Ability to work in a team-based environment, and contribute to a positive work environment
• Demonstrated exceptional communication with patients and team members
• Problem solving, time management and organization skills
• Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise
• Committed to an excellent patient experience
• A hardworking multi-tasker and exceptional attention to detail
• Strong work ethic, self-motivated and the ability to work independently with minimal supervision

Our Office Administrators provide outstanding administrative support to patients and co-workers and keep the focus on patient-centered care. 

Required Criteria

• Please do not apply if you do not have medical/rehab office experience or you are not serious about a career change
• Must be able to commit to a one year term

Primary Responsibilities Include

• Ensure efficient, professional, and organized operation of the clinic
• Greet patients, staff, and visitors to the clinic in a professional and courteous manner
• Coordinate the flow of clients and client information through the multi-disciplinary teams
• Initiate, organize and maintain patient files and assist patients through their schedule of appointments
• Perform administrative duties that include, but are not limited to; scan, fax, process incoming and outgoing faxes, upload documents to EMRs
• Effectively manage incoming and outgoing referral processes
• Handle all front desk duties with enthusiasm and professionalism at all times 
• Third Party, MVA, WCB, AHS and Private billing and collection 
• Maintain, protect and comply with privacy and confidentiality for all patients, staff and physicians in accordance with the Health Information Act
• Ensure awareness and adherence to all Momentum Health Policies and Procedures

The Successful Candidate will have the Following Requirements

• Excellent communication skills, both verbal and written
• Intermediate to advanced computer skills
• High School Diploma
• Current enrollment or graduation from a college diploma program in a related field is an asset
• Experience in a medical office environment an asset 
• Experience working with medical billing systems: MedAccess, Wolf, Practice Perfect etc an asset
• Alberta Health Care billing knowledge/experience an asset

To apply to this exciting opportunity, please complete the form with your Cover Letter and Resume We thank all applicants for their interest. However, only those selected for an interview will be contacted.